At 35ko, we believe betting and gaming should be fun and entertaining. We're committed to creating a responsible gaming environment where you can play safely and use self-control tools to keep your betting habits in check. Protecting your mental and financial well-being is our responsibility.
At 35ko, responsible gaming isn't just a policy — it's an integral part of our company's core values. We deeply believe that online betting and casino games should be a form of entertainment, not a source of income. When someone plays on our platform, we want them to have fun, feel excitement, and stay in control. We've created an environment where you can set your limits, track your spending, and take breaks when needed.
The first and most important aspect of responsible gaming is knowing your limits and playing accordingly. Each person's financial situation and risk tolerance is different, so what works for one person may not work for another. We encourage you to bet only what you can afford to lose. Never bet with borrowed money or try to chase losses by betting more. This type of behavior can be an early sign of problem gambling.
We at 35ko are committed to creating a safe and supportive environment for all users. Our platform has multiple self-control tools that you can activate at any time. These include Deposit Limits where you can set the maximum daily, weekly, or monthly deposit amount, Loss Limits that ensure you can't lose more than a certain amount, and Time Limits that remind you how long you've been playing. These tools are very easy to use and can be customized from your account settings at any time.
If you notice you're spending beyond your limits, chasing losses, lying about betting, or gambling is negatively affecting your personal and professional life, take a break immediately and seek help.
35ko gives you complete control over your gaming experience. We have a full suite of industry-leading self-control tools that you can customize to your needs. First, we have a Deposit Limit feature. This lets you cap how much money you can deposit within a specific period. You can set daily, weekly, and monthly limits separately. For example, if you don't want to deposit more than BDT 10,000 per month, you can set that limit and the system will automatically prevent you from exceeding it.
Second, we have a Loss Limit tool that controls your total losses. This is a very effective tool because it ensures you never lose more than you can afford. You can set daily, weekly, or monthly loss limits, and once you reach that threshold, you won't be able to bet for the rest of that period. Third, we have a Session Time Limit that reminds you how long you've been playing. You can set a time limit for each session, such as 1 hour or 2 hours, and when the time is up, a pop-up notification will let you know.
Set the maximum amount you can deposit on a daily, weekly, or monthly basis. This helps you stay within your budget.
Limit the maximum amount you can lose within a specific period. This protects against excessive losses.
Set time limits for your gaming sessions. The system will send you regular reminders and alert you when time is up.
You can suspend yourself from our platform for any period from 24 hours to 6 months. During this time, you won't be able to log in.
Get reminders about your spending and playing time at regular intervals. This helps you stay aware.
If you feel you need to close your account permanently, you can request to have it closed.
Problem gambling is a serious issue that can affect every aspect of a person's life. Recognizing these signs early and taking necessary action is extremely important. Some common signs that you or someone you know may exhibit include constantly thinking about betting, betting more to win back lost money, failing to stop or reduce betting despite trying, lying to family and friends about betting, and stealing or committing fraud to get money for betting.
Other signs include neglecting work, studies, or family responsibilities due to betting, feeling restless or irritable when away from betting, borrowing money or taking loans to gamble, and viewing betting as a way to solve financial problems. If you notice any of these signs in yourself or others, it's a warning that help is needed. Remember, seeking help is not a sign of weakness — it's a sign of strength and courage. We at 35ko are ready to support you with complete confidentiality and compassion.
Review your budget and time limits and see if you're regularly exceeding them.
Assess the impact of betting on your personal and professional relationships.
This behavior is a major sign of problem gambling and leads to even greater losses.
Lying about and hiding your betting is a warning sign that you're losing control.
These feelings may be signs of addiction and indicate the need for professional help.
35ko strictly follows an 18+ policy and we ensure no minors access our platform. Our advanced age verification process confirms every new user's identity and only allows registration for individuals of legal age. We verify government-issued ID and use third-party verification services for additional security.
We believe transparency is the foundation of responsible gaming. That's why we clearly display the rules, odds, and RTP percentages for every game. You can view your complete betting history, transaction records, and spending summary at any time. We never hide charges or conditions, and all information is provided in plain language.
We know problem gambling can affect not just the individual but the whole family. That's why we provide tools for family members to help protect their loved ones. If you think someone is gambling problematically, you can contact us and we can apply additional monitoring or restrictions to that account. We support families while maintaining confidentiality.
Our advanced monitoring system analyzes your gaming patterns and automatically alerts you if it detects any unusual or risky behavior. For example, if you're playing much longer or spending more money than your usual pattern, the system will send a friendly reminder and suggest you take a break. This proactive approach helps prevent problems before they escalate.
If you feel you need help, our trained support team is always available for you. We help you in a completely confidential and non-judgmental environment. Our team can help you set up appropriate self-control tools, connect you with professional support organizations, and assist you on your recovery journey. We provide 24/7 live chat and email support so you can get help whenever you need it.
We regularly publish educational content, articles, and guides on responsible gaming. These resources help you understand gambling risks, develop healthy gaming habits, and recognize early warning signs of problems. We share expert interviews, case studies, and evidence-based strategies to support you in becoming a responsible player. Knowledge is power, and we want to empower you with accurate information.
If you believe you or someone you know has a gambling problem, know that you're not alone and help is available. Multiple organizations in Bangladesh and internationally offer free, confidential, and professional support for problem gambling. These organizations provide trained counselors, therapists, and support groups who can help you address your issues and regain control of your life. Seeking help is a sign of courage and the first important step toward recovery.
Gamblers Anonymous is an international organization that runs support groups worldwide where people with gambling problems can share their experiences and receive mutual support. GamCare is another excellent organization that provides free information, advice, and support, and they have a helpline and online chat service. BeGambleAware works to raise awareness and promote safe gambling practices and has extensive resources on their website. If you're in Bangladesh, you can contact local mental health service providers and counseling centers.
If you need immediate help, contact the following organizations: Gamblers Anonymous, GamCare, BeGambleAware, National Problem Gambling Helpline. You can also contact our 35ko support team at [email protected] and we'll help connect you with appropriate resources.
If a family member or friend is struggling with a gambling problem, you can play an important role in helping them. First, talk to them openly and without judgment. Let them know you care and are ready to help them resolve their problem. However, remember that you cannot force them to change—they must have the desire to change themselves. Second, encourage them to seek professional help and, if needed, offer to accompany them to counseling or a support group.
Third, refrain from providing financial support as it may enable them to continue gambling. Instead, help them create a budget and manage their financial responsibilities. Fourth, take care of yourself. A loved one's gambling problem can be emotionally difficult, so it's important to look after your own mental and physical health. There are also support groups for family members and friends where you can share your experiences and get advice. Remember, you're not alone and help is available.
At 35ko, we want you to enjoy betting and gaming but always stay in control. Use our self-control tools, set your limits, and keep your entertainment healthy. If you ever need help, we're here for you.